Welcome to Amanda’s semi-regular blog, where she writes about how to improve business profitability

The Cost of a Problematic Culture
Amanda Sokell Amanda Sokell

The Cost of a Problematic Culture

Many organisations unknowingly operate in a Problematic Culture—where inefficiencies are accepted as "just the way things are." Without a clear strategy for improvement, productivity growth remains stagnant, limiting potential and profitability.

In this article, I explore two contrasting productivity growth scenarios:
📉 0.4% annual growth—a slow, reactive approach that barely moves the needle.
📈 2.3% annual growth—a structured, systematic approach that drives real impact over time.

The difference? A shift from fire-fighting to proactive, sustainable productivity.

Where does your organisation stand? Read on to learn how to move from a Traumatic or Problematic Culture to one that is Systematic and ultimately Automatic.

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The Productivity Puzzle: Why Businesses Struggle to Measure Effectively
Amanda Sokell Amanda Sokell

The Productivity Puzzle: Why Businesses Struggle to Measure Effectively

Pushing every process to 100% capacity might seem right, but it often creates inefficiencies and longer lead times. Like a group of hikers, if one stage moves faster than another, everything slows down.

Instead of measuring output alone, focusing on gross value added (GVA) per worker can unlock true productivity.

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The One KPI Every Board Should Be Tracking but Isn’t
Amanda Sokell Amanda Sokell

The One KPI Every Board Should Be Tracking but Isn’t

Productivity: The Metric Most Boards Are Missing

Most organizations measure productivity incorrectly. Traditional metrics like revenue per employee provide a misleading picture of true organizational efficiency.

Two game-changing metrics can transform how businesses track performance:

  1. Productivity Wage Quotient (PWQ) Compares organizational productivity to average salary. A PWQ above 1 signals profitable operations; below 1 indicates potential inefficiencies.

  2. Gross Value Added (GVA) Measures the actual value an organization generates from its inputs, revealing how efficiently resources are converted into profit.

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Our productivity sucks
Amanda Sokell Amanda Sokell

Our productivity sucks

What has happened to our productivity since 2008? And why does our productivity growth remain stubbornly low?

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