What a Faulty Laptop Can Teach Us About Productivity Culture
After 24 years as a loyal customer, my recent experience with a well-known business PC supplier has been nothing short of eye-opening. What started with a faulty laptop spiralled into months of back-and-forth troubleshooting, escalating costs, and a complete breakdown in customer care.
This isn’t just a story about a laptop—it’s a case study in poor productivity culture. The issues I faced highlight inefficiencies that are all too common in organisations with problematic cultures: rework, returns, refunds, and disengaged employees.
A huge thank you — UNBLOCK is off to an amazing start!
Wow — what a week I had last week! Monday kicked off with the Kindle launch of UNBLOCK, followed by the official book launch on Tuesday. Thanks to all of your support, UNBLOCK hit #1 in Hot New Releases across three different categories!
Final Countdown: How UNBLOCK Can Transform Your Business
With practical advice and real-world case studies, UNBLOCK provides the roadmap to a more productive and successful business.
📆 Don't miss out on the Kindle deal running ONLY on Monday 4th November — open to find out how you can get your copy for just 99p / 99c and get ready to start your transformation journey!
Building a Successful Change Management Plan
One of the challenges with improving productivity is we have to change how we work. This requires change management. Effective change management is crucial for any organisation looking to improve productivity and stay competitive. Here are some strategies from "UNBLOCK: Transform Your Profitability Through a Culture of Productivity in Just 100 Days," to help you navigate change successfully:
What is an Unblock Audit™ and Why Does Your Business Need One?
What is an Unblock Audit™? It's a powerful tool to identify inefficiencies, foster a culture of discovery, and quantify improvement opportunities. Discover how it can unlock your organisation's potential.
Creating a Systematic Productivity Culture
Here are some strategies from UNBLOCK on creating a systematic productivity culture. This approach focuses on throwing off lethargy and taking a proactive, structured role in improving productivity.
Why Consistency Matters
Consistency is the bedrock of productivity, ensuring that processes are repeatable, reliable, and effective.
Here are three key reasons why consistency matters.
How to Prioritise Productivity Improvements: Tips from UNBLOCK
Prioritising productivity improvements can be a challenging task, especially when faced with a long list of potential projects. Here are some tips to help you prioritise effectively and achieve significant productivity gains.
Understanding the Productivity Pyramid
A crucial concept from UNBLOCK: the Productivity Pyramid. This model encapsulates the four key drivers of productivity: People, Process, Promise, and Price. To reach the peak of productivity, you need to focus on all four areas.
The Four Productivity Drivers Explained
By focusing on four drivers—people, process, promise, and price—you can create a balanced and effective productivity strategy. For more detailed insights and practical examples, be sure to explore "UNBLOCK" when it launches.
How to Conduct an Unblock Audit™: A Step-by-Step Guide
Today I want to share some key insights from the book on how to conduct an Unblock Audit™. This process is pivotal in identifying and overcoming productivity barriers in your organisation. Here are three key takeaways to get you started:
My journey to writing UNBLOCK
Excited to share my journey to writing "UNBLOCK: Transform Your Profitability Through a Culture of Productivity in Just 100 Days."
Written during a summer holiday in Scotland, this book offers practical insights to boost organisational productivity. Join me on this journey!
The Importance of Measuring Productivity
Understanding and measuring productivity is not merely a managerial task; it is a critical strategic initiative.
Introducing UNBLOCK: Transform your profitability through a culture of productivity in just 100 Days
I’m excited to introduce my latest book, UNBLOCK: Transform your profitability through a culture of productivity in just 100 Days. Earlier this month I got my hands on the first proofs and it finally feels like it is becoming a reality.
Could AI be reducing productivity?
Poorly implemented AI could be harming productivity rather than improving it. How do you ensure you avoid these pitffalls?
Task level improvements don’t drive productivity
In a recent Forbes.com article, Carter Busse makes the point that company productivity does not come from tasks, rather it is derived from well-structured processes.
It’s a sentiment with which I agree. There are thousands of books on personal productivity and yet we continue to suffer from poor, or stagnant productivity and have done so now for over fifteen years.
Our productivity sucks
What has happened to our productivity since 2008? And why does our productivity growth remain stubbornly low?
95% of training is a waste of money
I’ve been thinking about change. From where I’m sitting in the productivity space, change is everywhere. If we want to improve our productivity, we have to change the way we work. So, change management and productivity improvement go hand in hand.
Productivity isn’t about production
When I work with organisations, I frequently identify key areas that are having a detrimental impact on productivity, and it is rarely on the production line.